Thank you for your interest in our website. The protection of your privacy is very important to us. To follow you will find detailed information on how we handle your data. All personal data will be handled in a safe way.
HV Polo B.V. is the controller for the data processing. In this privacy statement we explain what personal data we collect and use and with what purpose. We recommend that you read this carefully.
This privacy statement was lastly changed on 03-07-2018 at 00:00:00.
We retain and use the necessary data and shall disclose these to companies related to us in order to process orders further. When processing your data your legal interests are taken into account in conformity with the legislation and regulations. This implies, inter alia, that:
- we indicate clearly for what purposes we process personal data. We do this via this privacy statement;
- we exclusively limit our collection of personal data to the personal data that are required for legitimate purposes;
- we take appropriate security measures to protect your personal data and also require this of parties that process personal data under our authority;
- we respect your right to request access to your personal data or to request rectification or deletion.
In case you want us to stop, or do not want us to any longer use, collect or hand over your information for marketing purposes, you can revoke your approval or inform us via the contact form on www.hv-polo.com/contact or via an e-mail to our customer service email@example.com. Upon receipt we will no longer use the information for marketing purposes and we will refrain from sending you related information.
Use of personal data
We save and use the following data, if specified:
- Name and address details
- E-mail address
- Phone number
- Payment details
We retain and use data:
- For the implementation of the agreement or rather the handling of transactions / orders
- For the opening of a customer account
- For marketing purposes:
* When subscribing to the newsletter
* For the use of plug-ins of social media (Instagram, Facebook, Pinterest)
- For the use of Google Analytics for analysis of our web shop
- For a review reminder of Trusted Shops
Storage of access data in server log files
You can visit our website without making personal information available. We only store access data in so-called server log files, e.g. the name of the requested file, the date and time of the request, the amount of transferred data and the requesting provider. These data are exclusively evaluated to guarantee a malfunction-free operation of the website and to improve our offer; they cannot be traced back to you personally.
Data collection and use for contract fulfilment and for opening a customer account
We collect personal data if you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is being collected can be derived from the respective data input forms. We use the data you provide to fulfil the contract and process your inquiries. After complete fulfilment of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to use the data as legally permitted and as detailed below. The deletion of your customer account is possible at any time and can be performed either by notification using the contact option stated below or via a designated function in the customer account.
Data transfer for contract fulfilment
Use of data when registering for the e-mail newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter according to your consent. It is possible to unsubscribe from the newsletter at any time. This can be done by pressing the ‘unsubscribe’ button in the newsletter, by notification via the contact option on www.hv-polo.com/contact or by a designated function in the customer account.
Use of Google (Universal) Analytics for web analysis purposes
This website uses Google Analytics, a web analysis service provided by Google Inc. (www.google.com). Google (Universal) Analytics utilizes methodologies such as so-called ‘cookies’, text files stored on your computer, which analyze how the website is used.
The service may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website, except text in password fields. Google does not collect personally identifiable information that you do not voluntarily enter in this website. Google does not track your browsing habits across other web sites or text inputted in password fields. We are using the information collected by Google service to improve our website, make it more user-friendly and monitor that it is performing correctly.
The generated information related to your use of this website is usually transferred to a Google server in the United States, where it is saved. In cases where the IP anonymization function is enabled for this website, IP addresses originating from member states of the European Union or other member states of the European Economic Area Agreement will be truncated beforehand. Only in exceptional cases, is the full IP address transmitted to a Google Server in the USA, where it is subsequently truncated. The anonymized IP address transmitted by your browser in the context of Google Analytics will not be combined with other data from Google.
You can prevent the information regarding your use of this website (incl. your IP address), which is collected and created by a cookie, from being transmitted to and processed by Google, by downloading and installing the browser plugin available via the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click on this link to prevent the collection of data on this website by Google Analytics in the future. An opt-out cookie is stored on your terminal device for this purpose. You must click the link again if you delete your cookies.
Use of Plug-ins for Social Media (facebook, Instagram, Pinterest)
Our website utilizes so called Social Plugins ('plug-ins'). The plugins are designated with a logo, for example in the form of an ‘Instagram camera’.
We use the following plug-ins:
- Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, VS ("Facebook")
- Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, VS ('Instagram')
- Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, VS (“Pinterest”)
You will have to log out of Facebook/ Instagram/ Pinterest before visiting our website if you do not wish for them to directly allocate the data collected through our website to your Social Media account. You can completely prevent the loading of plugins even with add-ons for your browser, e.g. by using a script blocker.
Review reminder of Trusted Shops
To be able to show the Trusted Shops quality mark, the potentially collected reviews and the product offer of Trusted Shops after an offer, the Trusted Shops Trust Badge was integrated on the website.
The Trust Badge and the associated advertised services are a product of TRUSTED SHOPS GmbH, established at the Subbelrather Str. 15C in (50823) Cologne, Germany.
When a Trust Badge is requested then the web server automatically stores a so-called server log file that records your request with, for instance, your IP address, the date and time of the request, the sent quantity of data and the name of your internet provider (access data). These access data are not processed and are overwritten automatically at the latest 7 days after your last visit to the page.
Other person-related data are exclusively transferred to Trusted Shops when you, after having placed an order, decide to use the Trusted Shops product or have already been registered for the relevant use. As the occasion arises we disclose your email address for a reminder to send a review of your order to the company Trusted Shops GmbH, established at the Subbelrather Str. 15C in (50823) Cologne, Germany (www.trustedshops.de), in order that this option reminds you by email of the possibility of sending in a review. The contractual agreement between you and Trusted Shops then applies. This consent can be revoked at any time through the contact option described below or directly with Trusted Shops.
We take security measures to limit abuse of and unauthorised access to personal data. We particularly take the following measures:
Access to personal data is protected with a user name and password.
We use secure connections (Secure Sockets Layer or SSL) with which any and all information between you and our website is protected when you enter your personal data.
The aforementioned personal data are retained as long as this is required to handle your orders, including the warranty. We retain data for an open term. There is question of a statutory obligation in respect of the retention period for data, e.g. the retention obligation for tax purposes of seven years for payment data.
Changes in this privacy statement
We reserve the right to make changes in this privacy statement. It is recommended to consult this privacy statement regularly in order that you are informed of these changes.
Access to and change of your data
To avoid abuse we may request you to identify yourself adequately. When it regards access to personal data linked to a cookie then you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data are not correct then you can request us to rectify the data or to have them deleted.
Data Protection Authority
Of course we are pleased to be of assistance if you have complaints about the processing of your personal data. On the basis of the privacy legislation you are also entitled to submit a complaint to the Data Protection Authority against these processing operations of personal data. You can contact the Data Protection Authority for this.
Right to information and contact options
In accordance with the European Law for General Data Protection Regulation (GDPR), you are entitled to information on the data we store about you and to the correction, blocking or deleting of such stored data free of charge. For questions regarding the collection, processing or use of your personal data and for information, correction, blocking or deletion of data and the revocation of granted consent or objections to a particular use of such data, please contact us directly using the contact details below.
HV Polo B.V.
Oude Middenweg 75
2491 BG The Hague
+31 (0)20 407 44 47
KvK Den Haag 271.625.66
Responsible for data protection:
Jan Willem de Lange
+31 (0)70 320 6062